Privacy Policy

1. Introduction

UKCasinoOnline2025 ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws. By using our website, you agree to the practices described in this policy.

2. Data Controller

UKCasinoOnline2025 is the data controller for the personal data we collect through this website. We are responsible for determining the purposes and means of processing your personal data.

Our contact details for data protection matters are provided in the "Contact Information" section below.

3. What Data We Collect

3.1 Information You Provide Directly

• Contact Forms: Name, email address, subject, and message content
• Age Verification: Confirmation that you are 18 or older
• Newsletter Subscription: Email address (if you subscribe)
• Feedback and Surveys: Any information you provide in feedback forms

3.2 Information Collected Automatically

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, referral sources
• Location Data: General location based on IP address (country/region level)
• Cookies and Tracking: As detailed in our Cookie Policy

3.3 Third-Party Data

We may receive data from analytics services (Google Analytics), social media platforms, and other third-party services we use to improve our website functionality.

4. How We Use Your Data

4.1 Legal Bases for Processing

We process your personal data based on the following legal grounds:

• Consent: For cookies, newsletters, and marketing communications
• Legitimate Interests: For website analytics, security, and improvements
• Legal Obligation: For age verification and compliance requirements
• Contract Performance: To respond to your enquiries and provide services

4.2 Purposes of Data Processing

• Responding to your contact form submissions and enquiries
• Verifying that users are 18 or older
• Improving website functionality and user experience
• Analyzing website traffic and usage patterns
• Detecting and preventing fraud or security threats
• Complying with legal and regulatory requirements
• Sending newsletters (only with your consent)
• Personalizing content and recommendations

5. Who We Share Data With

We may share your personal data with the following categories of recipients:

5.1 Service Providers

• Web Hosting: To host and maintain our website
• Analytics: Google Analytics for website performance analysis
• Email Services: To send responses to your enquiries
• Security Services: To protect against fraud and cyber threats

5.2 Legal Requirements

We may disclose your data if required by law, court order, or regulatory authority.

5.3 Casino Operators

When you click on casino links, you will be redirected to third-party websites. We do not share your personal data with these casinos, but they may collect data directly from you under their own privacy policies.

6. Data Storage and Security

6.1 Security Measures

• SSL encryption for all data transmission
• Secure hosting with regular security updates
• Access controls and authentication measures
• Regular security audits and monitoring
• Data backup and recovery procedures

6.2 Data Location

Your data is primarily stored on secure servers within the UK and European Union. Some service providers may process data outside the UK/EU with appropriate safeguards.

6.3 Data Breach Procedures

In the unlikely event of a data breach, we will notify the appropriate authorities within 72 hours and inform affected individuals if required by law.

7. Your GDPR Rights

Under UK GDPR, you have the following rights regarding your personal data:

7.1 Right of Access

You can request a copy of the personal data we hold about you.

7.2 Right to Rectification

You can ask us to correct inaccurate or incomplete personal data.

7.3 Right to Erasure ('Right to be Forgotten')

You can request deletion of your personal data in certain circumstances.

7.4 Right to Restrict Processing

You can ask us to temporarily stop processing your data in certain situations.

7.5 Right to Data Portability

You can request your data in a portable format to transfer to another service.

7.6 Right to Object

You can object to processing based on legitimate interests or for marketing purposes.

7.7 Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

7.8 Right to Lodge a Complaint

You can complain to the Information Commissioner's Office (ICO) if you believe we have mishandled your personal data. Visit ico.org.uk for more information.

8. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

8.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: To understand how visitors use our site
• Preference Cookies: To remember your settings and choices

8.2 Managing Cookies

You can control cookies through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect website functionality.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Data: 3 years after last contact
• Analytics Data: 26 months (Google Analytics default)
• Cookie Data: As specified in our Cookie Policy
• Age Verification: Session duration only
• Legal Requirements: As required by applicable law

After the retention period expires, we will securely delete or anonymize your personal data unless we are legally required to retain it longer.

10. International Data Transfers

Some of our service providers may be located outside the UK/EU. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions by the UK government or European Commission
• Standard Contractual Clauses (SCCs)
• Certification schemes or codes of conduct
• Other legally recognized transfer mechanisms

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated policy on this page
• Update the "Last Updated" date
• Notify you of significant changes via email or website notice
• Obtain fresh consent where required by law

We encourage you to review this policy periodically to stay informed about how we protect your personal data.

12. Contact Information